Question 1

1. How do I know which plan is right for me?

Accepted Answer

If you only need basic designs and occasional downloads, the free plan is enough. If you plan to use AI tools or create content regularly, choose a paid plan based on how often you’ll generate designs and exports. Heavy users should go for higher plans to avoid limits. We also help you create your onboarding design if needed.

Question 2

2. Which plan is best for regular or business use?

Accepted Answer

If you create designs daily or need more downloads and AI usage, a higher plan is the best choice. It helps you work without limits.

Question 3

3. Why should I upgrade when free templates are already available?

Accepted Answer

The free plan has limitations on exports and no AI access. Upgrading unlocks AI tools, higher export limits, and faster workflow, which saves time and improves design quality—especially for regular users.

Question 4

4. What happens if I use all my AI credits or downloads before the month ends?

Accepted Answer

If your credits or download limit is finished, you won’t be able to use those features for some time. You can wait for the next month or choose a higher plan to continue using them.

Question 5

5. How quickly can I start creating designs after purchasing a plan?

Accepted Answer

You can start immediately after your payment is successful. All features will be unlocked instantly.

Question 6

6. Can I change or cancel my plan anytime?

Accepted Answer

Yes, you can change your plan or cancel it anytime from your account. Your current plan will continue until the end of your billing period.

Question 7

7. Can I use my account on more than one device?

Accepted Answer

Yes, you can log in on different devices. But the plan is for one user only, so it should not be shared with others.

Question 8

8. Are AI tools useful for beginners?

Accepted Answer

Yes, AI tools are very helpful for beginners. They make design work easier, like removing backgrounds or creating designs quickly without any experience.

Question 9

9. What payment options are available?

Accepted Answer

We accept all major payment methods such as credit cards, debit cards, UPI, and net banking. You can choose any option that is convenient for you.

Question 10

10. Can I get a refund if I cancel my plan?

Accepted Answer

Refunds depend on the situation and terms. You can contact support, and the team will guide you based on your request.

Question 11

11. How can I contact support if I face any issue or have a question?

Accepted Answer

If you have any problem or question, you can contact our support team anytime. 📧 Email: support@craftyartapp.com 📞 Phone: +91 98989 78207 Our team will assist you as quickly as possible.